An advanced development system like Astrobe is only as good as the support that comes with it. If you have any technical questions related to Astrobe, the Oberon-07 language, or programming NXP LP2000-family devices using Astrobe, complete the request form below.

NOTE: If the problem is related to compilation or linking you may need to provide a copy of the source code of the shortest program which demonstrates the error and a copy of any relevant diagnostic and error messages. Report the problem here and then await further instructions before sending your source code.

Evaluation Edition Users

• Register your details before posting your first request.
• You are eligible for technical support using the form below for a period of 30 days from when you started to use the system.
• Leave the Registration Number field blank.  

Personal / Professional Edition Users

• You are eligible for technical support using the form below while your support period is still active.
• Enter your Astrobe Registration Number on the form to ensure that your request is treated with the appropriate priority.

Technical Support Request Form

Your Name *
 
  
Your Email Address *
 

Registration Number


Operating System *
Windows 7 Windows Vista Windows XP

Problem summary *
 

Detailed description of the problem *  


 

A few seconds or so after you click on the Submit button you should see the confirmation Your message has been sent next to the button.  A copy of your message is also emailed to you.  If you do not receive it shortly check that you entered your correct email address on the form.

On business days Professional Edition users should receive a reply by email within 24 hours. At all other times you should receive a reply on the next business day at the latest. Users of other editions are treated on a first-come / first-served basis after all outstanding Professional Edition requests have been processed.